Your consent
By using this website, you agree to the terms of this privacy policy. When you submit information via this website, you consent to this information being stored, used, and transmitted in accordance with this privacy policy.
Information you provide
At certain sections of this site, you will be asked to provide personal data to be able to use certain features (such as the ability to ask questions or process orders) or participate in a specific activity (such as a contest or other promotions). You will be informed which information is required and which information is optional.
Active collection of information
Like many websites, this site actively collects information from its visitors by both asking specific questions and providing you the opportunity to communicate directly with us via email or feedback forms. Some information you provide pertains to personal data (such as your name, address, email address, phone number, etc.)
Passive collection of information
While you browse the website, certain information may be collected passively (i.e., obtained without you actively providing this information) using various techniques and methods, including internet protocol addresses, cookies, internet tags, and by gathering navigation data.
We utilize IP (Internet Protocol) addresses for this website. An IP address is a number code that your internet service provider has assigned to the computer you use to grant you access to the Internet. In general, this is information that cannot be linked to a person, as an IP address is often dynamic (i.e., changes each time a connection to the internet is made) and thus not static (fixed to a specific computer). We use your IP address to troubleshoot our server issues, to report on stored information, to determine which communication line is the fastest when your computer connects to our website, and for managing and improving the website.
‘Internet tags’ (also referred to as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and provide the website server with information regarding, for example, which IP address and browser the visitor is using. This website makes use of Internet tags.
‘Navigation data’ (‘history files’, ‘server logs’, ‘clickstream data’) are used to manage the system, improve website content, conduct market research, and provide information to visitors. This website uses navigation information.
The use and transmission of information
You can consult our Cookie Policy by clicking here.
Unless otherwise stated, we may use your information to improve the content of our site, to tailor the website to your preferences, to inform you (if you have requested it), for marketing and research purposes, and for the purposes described in this privacy policy.
If you actively enter personal data on this website, we may combine such information with other actively collected information—unless we indicate otherwise at the point where this information is collected. We will, to the extent reasonably possible, take measures to prevent personal data from being combined with passively collected information unless you indicate otherwise.
We may share your personal data with other companies that agree to handle this data in accordance with our privacy policy, but solely
(i) to our partners (for example, companies providing services, technical support, suppliers, as well as financial institutions). In such a situation, we require that the parties involved handle this information in accordance with our privacy policy.
(ii) regarding sales, transfers, or other transfer of operations on this website, which affects the information. In such a situation, we require that the involved buyers agree to handle the information in accordance with this privacy policy, or
(iii) if there is legislation, a judicial order, or government regulation requiring this.
We will also fully utilize all information we have received via this website that cannot be traced to a specific person.
Access, correction, and deletion
Contactlenzenshop.be fully complies with the Belgian law of December 8, 1992, regarding the processing of personal data, amended by the law of December 11, 1998, which takes into account the European directive of October 24, 1995. This law stipulates that the person or company collecting data must have the consent of the person whose personal data is being processed, that the data must be relevant, accurate, and correct, and that they must be collected for specific, clear, and legitimate purposes. The person whose personal data it concerns must have access to it and the right to modify the information regarding him/her.
To ensure that the personal data you provide via this site is accurate, up-to-date, and complete, we ask you to contact us at the address below. We will then take steps to correct or remove the information we hold from our contact list.
Security
We do everything reasonably required to secure your personal data, which you send from your computer to our website, against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Note that we cannot guarantee that information sent via the internet is always fully secure and error-free. This especially applies to emails sent to and from this website, and you should therefore be mindful of what type of information you send us via email. Furthermore, it is your responsibility to take precautions when using passwords, ID numbers, or other special access features on this site.
Links to other websites
This site may contain links or references to other websites. Be aware that we have no control over other websites and that our privacy policy does not apply to those websites. We recommend reading the privacy policy of every website you visit.